43: E911 Phone System Replacement

Project Description from submission form

This critical request is for the replacement of the entirety of the 911 Communications Center operating core/platform.  This equipment is required to receive and process information on events related to emergency services calls and responses including Police, Fire, and EMS disciplines.  The E911 telephone system is used 24/7/365 by personnel in the 911 Communications Center and must maintain continuous reliability and uptime.

The system typically receives and processes 200,000 calls per year.

Estimated Cost:  
SPLOST 2020 Budget
$767,000
Estimated Annual Operating Impact
$150,000

Project Presentation Video

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