As the 35,000+ University of Georgia students return to Athens and start/stop/transfer water service, the Water Business Office experiences heavy volume, both in office and on the phone. Despite adding additional staff and a call center, customers may experience extended wait times or busy signals. We are working as quickly as possible to get water services established for every customer. Please note the early morning hours seem to experience less traffic and may be the best time to reach us. We look forward to assisting you with your water needs and appreciate your patience.
The Athens-Clarke County Public Utilities Department treats and delivers about 15 million gallons of drinking water each day to about 110,000 people. Our system has the capacity to produce 36 million gallons per day and deliver it through 785 miles of water lines.
The Utility provides wastewater collection and treatment to all industrial and commercial customers and approximately 75 percent of the residential population. The sanitary sewer system consists of approximately 470 miles of gravity sewers, one pump station, and three water reclamation facilities (WRFs).