Starting Service

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In Person

To start water and sewer service in person, you will need:

  • A copy of your lease
  • A picture ID

Bring these items to:
Water Business Office
124 E. Hancock Ave.
Athens, GA 30601

Payment

You must pay a $30 water deposit and a $10 service fee to begin your water and sewer service. If you live in the urban service area, you will also be required to pay a deposit and a $10 service fee for trash collection. A customer service representative will tell you the correct deposit amount.

The Water Business Office accepts

  • Personal checks (paid to ACC WBO)
  • Credit/debit cards
  • Money orders (paid to ACC WBO) 

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By Mail

To start water and sewer service by mail:

1. Call the Water Business Office at 706-613-3500. 
A customer service representative will provide you with information concerning your deposit.

2. Mail the following items to the Water Business Office:

  • Payment for the deposit (personal check or money order paid to ACC WBO)
  • A completed Water Service Request Form 
  • A photocopy of your picture ID

Mailing Address:

ACC PUD Water Business Office
124 E. Hancock Ave.
Athens, GA 30601

About Your Deposit


Once your deposit is received, water service can be provided by the next working day. Your deposit will be applied to your final bill when you move or no longer need service with Athens-Clarke County. However, after 24 months, you may request in writing to have your deposit applied to your account if you have a good payment history.



Water Business Office Forms

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