Effective 9/24/15 vehicle owners can query online for their RIN!RIN Retrieval will allow customers, who do not have immediate access to their Renewal Identification Number (RIN), to query on the website for this information. Once retrieved, the RIN will automatically populate into the renewal program to continue with the renewal process. Having the RIN will also allow you to see your current amount due. This service can be accessed at online vehicle registration renewals or the DOR website, select Motor Vehicles then Tag Renewals (under Online Services).
You will need to enter information in four fields: 1) Tag / License Plate Number, 2) Last Name or Business Name, 3) registered street address, and 4) zip code. To succeed in obtaining your RIN, all four fields must have information entered and the entries must match the information on file with the Tag Office.
Payment types accepted online and by phone are MasterCard, Visa, Discover, American Express, & E-checks. A 2.35% service fee will be added to payments made by credit card ($1 minimum fee), a $2.00 service fee will be added to payments made by debit card, and a $1.95 service fee will be added to transactions paid by E-check.
Acceptable methods of payment in the office are cash, checks*, money orders, MasterCard, VISA and Discover. A 3% service fee for credit card transactions and a $2.00 fee for debit card transactions will be added to the total amount due.
To renew in the office, you must bring in a valid GA driver’s license or GA issued Identification Card that shows your current Clarke County address.
Return Check Handling
Effective July 15, 2015 the Athens-Clarke County Tag Office / Motor Vehicle Division entered into an agreement with Envision Payment Solutions (EPS) for collection of funds from returned checks. Return checks will be forwarded by our bank to this company for collection.
Customers with returned check questions should contact EPS as the Tag Office will not be able to accept reimbursement from customers whose checks are returned to EPS.
EPS contact information is shown below.
Phone: 877.290.5460 or 770.709.3100
Address: PO Box 157, Suwanee GA 30024-9998
Payments received after the due date (birthday of primary owner) will be assessed a late fee equal to 25% of the tag fee plus 10% of the tax. Pre-bills are sent as a courtesy, failure to receive your pre-bill does not negate your responsibility to renew by your birthday.
Motor vehicle owners and lessees in this state are required to maintain Georgia continuous liability insurance coverage on their vehicle(s) to: 1) legally drive the vehicle(s); 2) register and obtain Georgia license plates (tags); and, 3) renew, replace, or transfer existing Georgia license plates (tags).
Payments through the web and by phone require a RIN (renewal identification number). This number can be found on the renewal notice above Clarke County’s renewal information or online at DOR Online Tag Renewal.